If you use a web browser (I.E or Netscape, etc) to send/receive email you WILL NOT have any email problems.

If you are not using mail.dacor.net as your outbound server name and your outbound mail is working, DO NOT make any changes.

If you are having problems with out going mail please read below.

Q. I'm a DACOR customer but use my BGnet mailbox and can't send mail.

If you are using BGnet for your email the outgoing mail server in you dialup properties needs to be changed in outgoing mail  to smtp.dacor.net to allow you to send mail. 

Now check the check box My server requires authentication.  

Then click on the Settings box next to it. 

You will get a new window for Out Going Mail Server.  

Next select LOG ON USING and add your DACOR username and password.

Q. I use Eudora as my email client and can't send email

We have determine that some versions of Eudora or Eudora Lite can not authenticate an outbound SMTP connection with a username/password that is different from the one used to access the POP3 inbound server (your mailbox).   

This means that if your DACOR dialup username/password is not the same as your BGnet username/password then you will not be able to use smtp.dacor.net.   

We can resolve this in one of 3 ways:  

1. You give us your BGnet username/password for the relay only.  

2.  You change your dialup username/password to match your BGnet  password.  

3. You can use SMTP.bgnet.bgsu.  If you have a mailbox on some other service (other than BGSU or DACOR, this will still be an issue.

Issue:

Q My Internet Service Provider requires that I use a separate authentication login name for sending mail. How do I do this in Eudora? (Windows)

Solution:

In the past, the Internet standard for this kind of security on sending of mail was to send the same authentication login name for both sending and receiving email. However, several ISP's have implemented the use of separate login names for sending and receiving email.

To set up your Eudora to send a separate login name for sending and receiving mail, you will need to create multiple personalities in Eudora - one of those personalities will be used to send mail. Follow these steps:

1. Go to the Tools menu, select Personalities. A window will appear listing your Personalities.

2. Right click and select New.

3. Create a personality which will use your login name and password as required by your ISP to send mail. Enter your name in the Real Name field, enter your email address in the Return Address field. Next, enter your sending mail login name in the Login Name field, then enter your outgoing mail server in the SMTP Server field. Make sure the "Check Mail" box in the lower left hand corner is unchecked if you do not wish to check mail on this email account. If you do plan on using this personality to check mail select the "Incoming Mail" tab and enter the POP server as provided by your ISP. Click "OK" when you are finished.

4. Go to the Tools menu, Options, click Sending Mail. In the "SMTP Relay Personality" field choose the personality previously set up for the SMTP relay from the menu. (None is the default.) Click "OK".

Note: All messages sent from each of your personalities will use the email address for that selected personality. It will not use the email address for the specified "SMTP Relay Personality". For example, if you bring your computer to work, you can easily change your SMTP relay to a personality which uses a different ISP to send mail through your work connection. Or you can set the SMTP relay personality to "None" so that you can send mail using the settings specified for each personality.

For a detailed tutorial on how to use SMTP Relay please visit http://www.eudora.com/techsupport/tutorials/win_smtp_relay.html.


Keywords: EPWIN, SMTP, AUTHORIZATION, USERNAME, LOGIN, PASSWORD, VERIZON, COMCAST, SBC, EARTHLINK, AUTHENTICATE


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Q. How do I setup Outlook Express for Outbound Mail

CLICK HERE