The iPass Dial Wizard for
Macintosh
System Requirements
The iPass Dial Wizard for
Macintosh requires Open Transport and Open Transport/PPP (OT and OT/PPP). If
you are using another TCP/IP stack or PPP implementation, you will be unable to
use the iPass Dial Wizard. Both OT and OT/PPP can be obtained from Apple
check http://www.apple.com/macos/opentransport/ for details.
It is highly recommended that
you run System 7.5.3 or newer to support OT and OT/PPP. Please check the Apple
web site listed above in order to determine the exact requirements for your
specific system.
To determine your System
Software version, go to the Finder, select "About this Macintosh..." or "About
this Computer..." from the Apple (.) menu. The dialog will tell you what
version of System Software you are running.
You can look in your Control
Panels folder to see if you are running OT. Your Control Panels folder is
inside your System Folder. If there is a Control Panel called TCP/IP, you are
running OT. If there is a Control Panel called MacTCP, you are running the
older MacTCP and will need to upgrade to OT.
You can determine if you have
OT/PPP installed the same way as checking for OT. Check your Control Panels
folder. If there is a control panel called PPP, you have OT/PPP installed. If
not, you will need to install OT/PPP.
To determine the version of
OT and OT/PPP you are running, open the TCP/IP control panel and select "Get
Info" from the File menu. The dialog will tell you the version of OT and the
version of OT/PPP that you are running.
How to Install the iPass
Dial Wizard for Macintosh
Upto System 9, Download now!
Upto System 10, Download now!
Installation Instructions
The file will download as a
binhex file. You can use "Stuffit Expander" to extract the file into a
self-extracting archive. Double click on this archive and you will get a folder
called iPass Dial Wizard.
To run the iPass Dial Wizard,
you must make sure that the application, the file "POP Database," and the
folder "Scripts" are all located in the same folder. If they are not, delete
all the files and extract them again. If the files are still incomplete, please
contact your ISP for assistance.
Now open the TCP/IP control
panel. Make sure that you have changed "Connect via:" to PPP. Also, make sure
that you have provided Domain Name Service (DNS) entry. If you do not have one,
ask your ISP for one. Ensure that the DNS entry that you are given is
accessible from outside any firewalls that might be in place.
Please note that the iPass
Dial Wizard does not negotiate DNS settings. It is assumed that your modem is
properly configured through the Modem Control Panel and that you were able to
make a successful connection to the Internet prior to the Dial Wizard
Installation. Now that you have the Dial Wizard installed, try to make a
connection to a local iPass number to ensure that you are set up successfully.
It is much easier, and less expensive, to get support from your ISP while you
are still at home.
Using the iPass Dial Wizard
The iPass Dial Wizard is easy
to use. Simply run the program from the Dial Wizard folder and follow the
prompts as provided. In no time, you will easily be able to connect to the
Internet, with a local phone call, while traveling throughout the world.
If you need the memory that
is being used by the iPass Dial Wizard, you can always quit the program after
you have established a connection. To hang up, just restart the program and
click "Hang Up."
Troubleshooting
If you have problems, please
check the following:
-
Your modem is connected and
plugged in.
-
The phone line is connected to
your modem.
-
You have selected PPP from the
TCP/IP control panel.
-
You have enough memory. You
should have at least one and a half megabytes (1.5MB) of free RAM in order to
run the iPass Dial Wizard and establish a PPP connection.
-
OT/PPP does not correctly
negotiate DNS. See the discussion in "Installation Instructions" for a
description of how to address this problem.
If none of these help you to
resolve your problem, please contact us for technical support.
